Returns & Exchanges
At King Ranch Saddle Shop, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Carefully pack your items in their original packaging, ensuring all tags are attached and the products are in their original condition.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.