Frequently Asked Questions
Everything you need to know about our legendary leather goods and ranch-inspired apparel.
What makes King Ranch leather unique?
Our leather is sourced from the finest hides and tanned using traditional methods that preserve the natural character and durability of the material, ensuring each piece develops a unique patina over time.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. For custom-made saddles or personalized leather goods, please allow 4-6 weeks for craftsmanship and delivery.
What is your return policy?
We accept returns of unused, unwashed, and unaltered merchandise within 30 days of purchase. Please note that custom-stamped or personalized items are final sale.
Do you offer international shipping?
Yes, we ship our heritage goods worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my King Ranch saddle or leather bag?
We recommend using a high-quality leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight and moisture to maintain the integrity of the leather.
Can I have my items personalized?
Many of our leather products offer custom monogramming or brand stamping. Look for the 'Personalize' button on the product page to add your unique touch.